Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Austin come from postal codes 78704, 78741, 78723, 78735, 78744, 78745, 78752 and 78754.
Verizon Wireless is a telecommunications company which offers mobile telephony products and wireless services. It is a wholly owned subsidiary of Verizon Communications. It is the second largest wireless telecommunications provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Verizon Wireless:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Verizon Wireless?
2.43 out of 5 62,479 ratings
Thank you!
Problems in the last 24 hours in Austin, Texas
The chart below shows the number of Verizon Wireless reports we have received in the last 24 hours from users in Austin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 11: Problems at Verizon Wireless
Verizon Wireless is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Verizon Wireless users through our website.
Phone (55%)
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Internet (25%)
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Total Blackout (9%)
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Wi-fi (6%)
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E-mail (4%)
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TV (2%)
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Live Outage Map Near Austin, Travis County, Texas
The most recent Verizon Wireless outage reports came from the following cities:Austin and Pflugerville.
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| City | Problem Type | Report Time |
|---|---|---|
 Austin | Internet | |
| Austin | Internet | |
| Austin | Internet | |
| Austin | Phone | |
| Pflugerville | Phone | |
| Austin | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Verizon Wireless Issues Reports Near Austin, Texas
Latest outage, problems and issue reports in Austin and nearby locations:
- word girl (@gminks) reported fromAustin, Texas
Ok.try 2.If you're a verizon customer and you have an unlimited plan you can get disney+ FOR FREE.Just go to your Verizon wireless account and check out add-ons.
- Kevin Ramon🇵🇷 (@NewMarcusGraham) reported fromManchaca, Texas
@BRICHISUPNEXT @ATTHelp Very garbage. Willing to over pay at Verizon for better service
- Chris in Autumn 🥃 (@MixingChris) reported fromAustin, Texas
@VZWSupport Lol... I called, y'all said you'd call back, and never did. Seriously, the worst customer service I've ever experienced.
- Zach McNair 👋 (@zachmcnair) reported fromAustin, Texas
@SamKap @ATT Their service is awful, and the cost is nuts. However, I haven’t heard the best things coming from local T-Mobile or Verizon users either. ¯\_(ツ)_/¯
- Mitch Carney (@MECarney_) reported fromAustin, Texas
I have zero issue with @verizon
- Gary (@gdbjr) reported fromAustin, Texas
@VZWSupport And just to prove it isn’t my phone I tried accessing the network via my hotspot and there is no data to be had.
- Gary (@gdbjr) reported fromAustin, Texas
@VZWSupport I had to cancel(close out the web browser) the order as it took way to long to get someone to chat with about this and they were not of any help. So there is no order at this point. And I had other things to so then discuss why you are out of SIM cards in Texas.
- phenomenological woman (@ruchuleh) reported fromAustin, Texas
in a parking lot getting enough service for twitter but not enough to order indian food for dinner online.......wtf @ Verizon
- Gary (@gdbjr) reported fromAustin, Texas
@VZWSupport After restarting I get no sevice. According to the internet it is a problem for others in this area.
- Caleb (@csberfa) reported fromAustin, Texas
I will be absolutely surprised if Verizon actually comes through on this same-day delivery but I just don’t buy it! Lol. I ordered 2 cases and 2 screen protectors when I preordered this phone and never got them lol
- Chris in Autumn 🥃 (@MixingChris) reported fromAustin, Texas
My God, Verizon may have the worst customer service, both live and automated, that I've ever experienced.
- Gary (@gdbjr) reported fromAustin, Texas
@VZWSupport So I have 2 Verizon devices with no service yet no one wants to open a ticket to investigate why in this area you have no service.
- Jesus (@the_j77) reported fromAustin, Texas
Wasted almost 3 hours with tmobile customer service. Me: I dont want to pay almost $500 upfront for a new phone. Tmobile: We will work with you. Tmobile after going back and forth: it won’t be $500 It’s $427. @verizon I’ll@be visiting your stores this week.
- Chris in Autumn 🥃 (@MixingChris) reported fromAustin, Texas
The best part was when I called their support line from a Verizon device, it told me I had a land line (I don't), and then offered to send a verification text to a phone number I don't have.
- Onyeoma 👑 (@UmeniynoraDaII) reported fromAustin, Texas
Every Verizon customer we get it for free
- Robert T (@Robe_2020) reported fromSunset Valley, Texas
@MichelCombes @jakefultz33 @sprint Typical sprint, all the time/deals in the world for new customers but nothing for the long time loyal customers! They would rather you go to the competition than give a good deal for loyalty! I will never recommend sprint agin and will be a Verizon customer in 6months!
- Chelsea🖤 (@ChelcieeAnn) reported fromAustin, Texas
@verizon WHY do I pay for unlimited data and the service starts being sh*t mid month. UNLIMITED MEANS UNLIMITED IM TIRED OF YALL SLOWING MY SPEAD DOWN. Also fix my damn bill y’all are as wack as AT&T
- French Canadian Montana (@PeezyTX) reported fromAustin, Texas
Imagine if you were in a coma since 2005 and you woke up and saw the Verizon guy in a sprint commercial. That’d probably rock your damn world man. Also like, other stuff but mainly that. That would be the real mind ****.
- Jerry Duran (@_jdur24) reported fromAustin, Texas
I have never been so dissatisfied with @verizon then I am today with my #iPhone11Pro pre-order. All week long, I’ve been calling them asking if my pre-order was correct and giving them the opportunity to fix any errors that may have occurred.
- Jerred Rogero ➡️ PAX East (@JerredRogero) reported fromAustin, Texas
@VZWSupport @ABCF621 Bad bot
Verizon Wireless Issues Reports
Latest outage, problems and issue reports in social media:
- AMAKK💢 (@a_makkey) reported
Still locked out of my verizon account. Call here to get support. Okay we sent you a text to give you support??? Maybe streamline this process a bit...
- Tyler Miller (@tylerpga) reported
@VerizonSupport your customer support experience is awful. Your stupid digital assistant doesn't help. When I call its ridiculous that I can't easily get a person on the phone. 😡
- Kim (@KimBlount7) reported
@VZWSupport LMAO!!!I paid over 100 dollars and now I can't even Stream TV tonight! Now prior to paying I had no issues at all! WTF SO IM PUNISHED FOR PAYING YOU???
- 🇺🇸Pete🇨🇦 (@ArmedIsPolite) reported
@VZWSupport Honestly no idea. I mentioned to a sales person I had had no emails all day and she relied another customer said that. Also a Verizon user. My Yahoo APP said 108 emails but would not display any, Twitter 10 notifications but Tweets no loading right now.
- Adam Cohen (@adamatic521) reported
@VerizonSupport My service has been experiencing sporadic outages for the past few weeks but this is the longest one. Could it be a problem with the ONT?
- pug! at the disco (@frickingneena) reported
@Verizon won't return money to my grandmother whos dementia was being taken advantage of by scammers to open multiple fraudulent accounts, which is pathetic considering they are a huge corporation and we're one family. Pls retweet to spread the word, they're refusing to help
- chris (@moosc) reported
@VZWSupport so I ordered a s21 ultra unlocked in brown from samsung. Will my Pixel 4xl sim card swap over with no issues?
- Adam Cohen (@adamatic521) reported
@VerizonSupport is Fios service down? Neither TV nor internet are working.
- naj (@najlaaatrice_) reported fromWashington, D.C., District of Columbia
tmobile service very ******, watch once me & bd pay these 11’s off we switching to verizon
- Adam Cohen (@adamatic521) reported
@VerizonSupport No outages listed but my ONT says fail. TV says unavailable and router has a red globe. I tried troubleshooting and doing the remote reset and it says it can’t reset my ONT.
