Dr. Malcolm L. Steiner, MD - Middletown, OH - Diabetes Education, Endocrinology (2024)

Excellent care.

Unfortunately the scheduled appointment had to be rescheduled a while ago and changed to a telehealth appointment for this week. That actually was not a problem but the problem happened when it was not recorded as a telehealth appointment therefore the appointment was not kept. They had it recorded as an office visit. They didn't contact me despite my having sent them a question about it the previous day. They also answered that question about a telehealth call. However, the office people were very understanding. They knew it was their office's fault and rescheduled it the following day which happened to work out fine for me. I ended up getting calls from multiple people who were all very willing to help.

Dr. Steiner is a very thorough doctor. I have to admit when, I had my first appointment , his bedside manner was totally different from what I was use to. But now that we know each other much better, He is the Best!!! Thank you to Dr. Steiner for having me as your patient. I would not want to be anywhere else or have another Doctor see me than him. Guess I talk a lot, he is a good doctor!

Video conference was successful with the technical direction of Dr. Steiner we connected with sound and picture. Thank you!

As long as I am under care I dont feel as if I can respond truthfully. I feel retaliation will happen as my health condition will be leveraged against me.

this was a tele-health visit, i did not interact with office staff

Love the chat with my Endo and the knowledge shared there about how to improve my glucose! Like to say he listens to what I have to say, and I do my best to follow his directions! GREAT TWO WAY STREET! THANK YOU DR STEINER FOR CARING!

Great doctors and I have had a great experience

Dr. Steiner and his staff are amazing. Great care and great job by all involved at this practice.

It went well, Dr Steiner, has been very helpful with my health conditions. Hate to hear he's retiring. But I do understand, being retired myself.

Dr Steiner always explains my situation and gives me things to do to improve myself to have a better lifestyle and improve my health

Not impressed with the lack of information or care with regards to my concerns. He is very stuck in his ways and doesn't look at more advanced care options.

I really like Dr Steiner. He's very thorough and extremely knowledgeable with all of my medical issues. He doesn't beat around the bush. He tells you just the way it is.

Thank you for all your staff's professionalism.

I looked at my MyChart messages again, and I didn't see any indication that this was a telehealth appointment. If it's in there somewhere, it should be more prominent.

I'm very pleased with the care from Dr. Steiner. This was my first experience with telehealth. There was some issues with connection and took a long time to get it set up.

This was a telemed appt with Dr Steiner who no longer comes to the office or lives here. I feel a telemed visit was not a thorough enough approach to monitoring my health. Labs are one thing, but checking physically is more appropriate. I will be looking for another doctor who can see me in person again.

Love using tele-health

Excellent and competent service.

Dr Steiner and his staff have helped me get my life back in order. The health issues being addressed have eased and things are looking up. My quality of life has improved so much it's reminding me of my younger days. Thank you for all your guidance.

Hard to hear on telehealth

Dr. Steiner has been taking EXCELLENT care of me for years. The office staff, nurses and lab techs are all very friendly and respectfully. GREAT care all around.

Everyone was pleasant, helpful and as always, very informative relating to my care.

I have allways had great visits with Dr. Steiner and his office staff. Have been a patient for over 10 years. I have the highest level of confidense in Dr. Steiner and his staff. Allways have gotten good care and good communications with him and the staff

Dr. Steiner is the best Dr. Ihave ever had.

This was my first experience.

For over 7 years Dr Steiner has provided the highest level of diabetic and patient care of all my team of doctors. Even though circ*mstances require the doctor to provide care via tele-video, I value his advice even via remote communication.

Wonderful to have Dr Steiner ! He explains all to me so I can understand easily! Great staff to come to and happy they are all so helpful!

Have been seeing Dr Steiner for 24 years. No complaints ever

I appreciate Dr. Steiner and I trust his guidance and decisions.

Always good efficient care at Middletown Medical group from everybody who works there

Great doctor.

Classic professional, courteous, knowledgeable, and informative. I always feel he is looking out for me. Not something you get from most healthcare providers.

Surprised to learn that Dr Steiner is no longer physically located in Middletown OH. A virtual visit was necessary. I'm not sure where my next annual visit will be!

I am very happy I was able to see Dr. Steiner (Endocrinologist). He is very knowledgeable and thorough and provided the information which helped me understand my issues with my Thyroid. I would definitely recommend him to other patients who need his services.

Dr. Steiner and staff are all professional caring people. I have several issues and I'm a complicated case and they are working as a team to get me the answers and care I need. God bless you all.

Extremely friendly staff. Quite easy to talk with and understand.

Saw Dr. Malcolm Steiner simply the very best! Explained exactly what I needed to do to have better glucose control! Always explains things so you can truely understand what is needed to be done! THANKS DR STEINER

I've known Dr. Steiner for many years. He is extremely knowledgeable and I've recommended him to several people.

Dr Steiner was very thorough and explained everything to me

This office and Dr Steiner are awesome! Nothing but great service and attitude every time I'm there.

Been a patient of Dr.Steiner's for almost 30 years. That's alot of office visits, bloodwork, scans and ultrasounds over the years. Sad to hear that he is retiring..he's the best! I wish him well and hope that he thoroughly enjoys retirement!

Dr Steiner is very knowledgeable and thorough. I appreciate the time he spends to provide teaching and suggestions.

I trust Dr. Steiner and the facility is always impeccable. The staff is always great

It's a specialist. Notoriously long wait times. Appointment was 11:30. I was called back at 12:04. That said Dr. Steiner is a brilliant endocrinologist. So it's a bit worth the wait sort of thing. The receptionist is fantastic.

Thank you

Dr Steiner, has helped me with all my diabetes health for about 19 years, I would hate to see him leave. Thank you!

Pleasant

Great experience

Dr Steiner was very kind, intelligent & is attentive & compassionate. I highly recommend him to anyone looking for answers.

Excellent customer service and care. Everyone was friendly and professional.

Thank you.

It was a telemetry appointment. All went well.

I thought Dr. Steiner needs to retire. I would like a replacement that will be working for at least the next 10 years.

Happy

Good first visit to Dr. Steiner.

I'VE SEEN THIS PROVIDER IN THE PAST & HAVE DEALT WITH SOME TYROID ISSUES AND POSSIBLE DIABETES. I'VE SEEN NUMBEROUS DOCTORS OVER THE COURSE OF A YEAR TO TRY AND FIND ANSWERS TO A MYSTERIOUS NERVE PAIN JOINT STIFFNESS IN MY NECK AREA. I WAS REFERRED TO SEE NY ENDO TO DETERMINE OR DIRECT COURSE OF TREATMENT & TO GET A DIAGNOSIS. I TALKED TO HIM FOR LESS THAN 8 MINUTES HE PHYSICALLY LOOKED @ MY NECK, SAID HE SEEN THE ISSUE BUT THEN DID OR SAID NOTHING ABOUT WHAT IT COULD BE. HE TOLD ME TO SEE MY NEURO WHO IS REFFERED ME TO SEE HIM!

I am always treated with the utmost respect every time

Really good experience. Dr. Steiner is a such a caring doctor.

Dr Steiner is very knowledgeable, but he is always late. I waited 30 minutes after the MA took my vitals. He has NEVER been on time. I also work in healthcare I know that it is possible to be on time. It is disrespectful to ALWays be late. I get there 15 before my appointment and have the expectation of being seen within 15 minutes of the appointment time.

the Dr. is the greatest.

very good

Malcolm Steiner is a great diabetic specialist.

This was my first appointment with this group I was very impressed with how much patience and care i was experiencing. I am glad this will be my new diabetic care group from here on

Dr. Steiner is what doctor is supposed to be; knowledgeable, honest, forthright, and sincere. He'll ask you if you have any questions, instead of just talking to you. A trait many too doctors have lost over the years.

Waited for over an hour to be seen as did other people. This happened the last time I was in too and there was no checking on me or apologizing. It seems this is the norm, which is difficult when you have three kids that you have to get a babysitter for to sit for over an hour just to be seen. Crazy and disrespectful of patient's time, especially when there's not even a mention of how long it was taking.

Good experience from checking in, to thorough visit with Dr Steiner, to checking out.

Very good experience

i really like the care i receive from dr steiner, he is receptive to my questions and explains the answers to my satisfaction. i feel the care he provides takes all aspects of my health into account. i appreciate his service very much

A really good dr. and good staff too.

Excellent - Dr Steiner has been looking after me for quite a few years.

Great

My entire world imploded when Dr. Steiner transferred me to a different doctor & told me he was taking a different rout in his career path. I have been with him for so very long & he has always made me feel so safe, I have relied on him to take care of me & to point me in the right direction for care that he could not provide, & he never let me down. Now, he is out of my life, I am adrift, lonely & afraid! Knowing he was always there for me was very comforting, I am very unhappy.

Great experience as always.

Very professional and kind. Both the Dr. And staff were so nice.

I'm sorry to lose Dr. Steiner to Columbus. I understand that he has personal reasons to leave Middletown.

On time. Answered all my questions. Very happy with Dr. Steiner and the folks there.

I am a diabetic and get my insulin thru the VA pharmacy. The prescription must be sent to my VA Dr. for approval and then forwarded to the pharmacy which is located at the Dayton Va Hospital. ALWAYS A PROBLEM. They do not keep these instructions in their records and consequently send to local pharmacy with the result of having to call and have this change. On Tuesday when I called, the person I was talking to said this was not in record. While trying (once again) to explain, THEY HUNG UP ON ME BEFORE I COMPLETED EXPLANATION OF THE PROCESS. They sent new prescription direct to Dayton Pharmacy. It should be sent to Dr. in Va Middletown office for approval

Love everyone there!!!So friendly and caring

Dr. Steiner is amazing!

Very informative. Explained reasons for statements. Listened and offered directions

Very informative and thoughtful.

Dr Steiner is the best of the best. He has been my endocrinologist since 2007.

Dr. Steiner has always taken the time to explain my condition(s) and to help me weigh treatment options, and he has also listened carefully to my experiences when taking medications, adjusting as needed. Overall, I always felt as though I was in good hands in terms of his knowledge and experience, and I've very much appreciated his straight-forwardness and care in communicating the science/research behind conditions and treatment options. Finally, on my last visit, as in my past experiences I felt that he was not just managing conditions, but really working hard to get me towards the best possible outcome. Thank you for everything!

Dr Steiner is a super smart doc and takes so much time with me.

Of 5 endocrinologists I have had since 1988 Dr. Steiner is by far the best.

Has always been good and knowledgeable.

It was fine

Physician was thorough in his assessment.